Submitted by: Phil Riebel 06/18/2014
88% believe that paper format should continue to be provided to those who want it. 65% of adult Americans prefer paper delivery for at least some of their bills and statements. The key reasons are: “I am more likely to see it/less likely to miss it or forget to pay it.” Other reasons cited are that they prefer to store these documents in paper format, and that in the case of a dispute, the paper format is more compelling.
Source: Envelope Manufacturers Association Nationwide Survey 2014